Coffee Break with a Top PA - Fran Horsley, PA Leo Burnett
What do you love most about your job?
I love that I am in a creative environment and that the
Directors are as approachable as everyone else. They go out of
their way to talk to everyone, to know their names - I find that
makes a massive difference to the feel of an organisation. I also
love that I am left to get on with my role without being watched
over. The guys I work for are fun and friendly and my weeks fly
What are the three things you couldn't do your job without?
1. I have a bible which was left by the PA before me, without
that I would have been lost.
2. My blackberry it means I know what is happening and when it's
happening whenever I need
3. My own notebook - It has everything in it - including my to
What do you think makes a good PA?
Someone who is friendly, approachable and organised. You have to
be willing to do anything asked of you without being offended or
pointing at your job description. I think someone who enjoys
talking to people and building relationships.
What's in your handbag right now?
My purse, my phone (personal and work) my Kindle, some make up
and my keys.
What's your lunch time routine?
I try to be good and make my lunch so I will have that whilst
finishing off the metro that I didn't have chance to read on the
tube. I will try at least once a week to leave my desk and go out
If you could live forever with any 5 famous people who would
Marilyn Monroe, Audrey Hepburn, Elvis Presley, Marlon Brando and
What do you do after a stressful day?
It's a tossup between a nice glass of wine with my friends or a
session down the gym - depends how tired I am.
What are your tips for being a top PA?
Have patience, be friendly and open but willing to work hard and
put the hours in. Have fun whilst you work, make friends with
everyone and write lists - a good list will sort out any