Operations Manager

Operations Manager - Creative Agency
40-50K DOE
Central London

Are you a seasoned operations professional seeking a fulfilling role in a thriving creative agency? Look no further!

We're on the hunt for an exceptional Operations/Office Manager to join our dynamic team in the heart of Central London. As the backbone of our agency, you'll play a pivotal role in ensuring seamless day-to-day operations and fostering an inspiring work environment.

Responsibilities:

• day-to-day office management tasks including facilities, maintenance, equipment usage etc.
• the Receptionist and providing coverage when needed.
• administrative functions including reception, mail handling, scheduling and expenses for SLT.
• the implementation of a new systems and optimising office layout for better functionality.
• office events and meetings, both internal and external.
• vendor relationships and negotiating contracts for office services.
• and maintaining office policies and procedures.
• HR functions, including onboarding new employees and managing records.
• with budget management and expense tracking.
• compliance with health and safety regulations.
• as a point of contact for staff inquiries and operational issues.
• IT problems and liaising with external IT services to improve efficiency.
• a positive office culture through thoughtful initiatives and events.
• contracts with a focus on cost reduction and efficiency.

Requirements:

• years in office and operations from within the media, creative or fashion industry.
• passionate self-starter, with a driven and proactive approach.
• and ability to foster positive relationships.
• and able to thrive in a fast-paced environment.
• and adaptable, able to navigate a diverse operational role.
• tactful and emotionally intelligent communicator
• demonstrates long-term commitment in previous roles
• in luxury markets preferred.

If you're ready to take on this exciting opportunity and make a real impact in an exciting creative agency, please apply now for an immediate interview!

Impact is an inclusive agency committed to building diversity in the Media and Creative Industries. If there are any adjustments required, to enable a more accessible experience, please do not hesitate to let us know. Representing a diverse talent pool and creating a safe space for all our candidates to shine is at the heart of what we do.