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Coffee Break With A Top PA – Fran Horsley, PA Leo Burnett

Fri, 14 Jun 2013
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What do you love most about your job?

I love that I am in a creative environment and that the Directors are as approachable as everyone else. They go out of their way to talk to everyone, to know their names – I find that makes a massive difference to the feel of an organisation. I also love that I am left to get on with my role without being watched over. The guys I work for are fun and friendly and my weeks fly past.

What are the three things you couldn’t do your job without?

1. I have a bible which was left by the PA before me, without that I would have been lost.

2. My blackberry it means I know what is happening and when it’s happening whenever I need

3. My own notebook – It has everything in it – including my to do list

What do you think makes a good PA?

Someone who is friendly, approachable and organised. You have to be willing to do anything asked of you without being offended or pointing at your job description. I think someone who enjoys talking to people and building relationships.

What’s in your handbag right now?

My purse, my phone (personal and work) my Kindle, some make up and my keys.

What’s your lunch time routine?

I try to be good and make my lunch so I will have that whilst finishing off the metro that I didn’t have chance to read on the tube. I will try at least once a week to leave my desk and go out for lunch.

If you could live forever with any 5 famous people who would they be?

Marilyn Monroe, Audrey Hepburn, Elvis Presley, Marlon Brando and Martin Scorsese.

What do you do after a stressful day?

It’s a tossup between a nice glass of wine with my friends or a session down the gym – depends how tired I am.

What are your tips for being a top PA?

Have patience, be friendly and open but willing to work hard and put the hours in. Have fun whilst you work, make friends with everyone and write lists – a good list will sort out any problem.